Privacy Policy.
This policy explains what happens to information when you use the DentoRad website. It covers this website only. Clinical records created during an examination at the centre are handled separately and explained to you at your visit.
What this website does not collect
The website has no user accounts, does not accept file uploads, prescriptions, images or medical history, and does not store the details you type into the appointment or referral forms.
Appointment and referral requests
The request forms check your answers in your own browser and then open WhatsApp with a prepared message. Nothing is sent to DentoRad until you press Send in WhatsApp. Messages you send through WhatsApp are delivered by WhatsApp (Meta) under its own terms and privacy policy, and are read by the DentoRad reception team to arrange your visit. Please do not send clinical documents or images by WhatsApp unless the team asks you to and explains how they will be handled.
Phone calls are made through your own phone service.
Visitor analytics
We use two analytics tools: Lovable's built-in visitor analytics and Google Analytics (loaded through Google Tag Manager). Neither is ever sent names, phone numbers, email addresses, medical information, referral details, WhatsApp message contents or anything typed into a form.
Google Analytics is off until you accept analytics in the cookie banner. Until then, Google’s tag is not loaded at all and nothing is sent to Google. If you accept, Google Analytics sets cookies (such as _ga) and records the pages you view and how far you scroll. Google Ireland Limited / Google LLC processes this data under Google's privacy policy. Advertising cookies, remarketing, ad personalisation and Google signals are disabled.
Lovable's analytics uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy explains how it handles it. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year.
Clicks are recorded only after you accept analytics, and never if your browser sends Global Privacy Control, even after you accept. Page visits, time on page, page speed and errors are recorded for every visitor, without cookies and without identifying anyone.
Your choice is saved in your browser for up to 12 months. You can change it at any time with “Cookie settings” at the bottom of every page.
Fonts and third parties
Fonts are served from this website. Links to WhatsApp and to external reference sources open those services, which apply their own privacy policies.
Your choices and questions
For any privacy question, or to ask about information you have shared with the team by phone or WhatsApp, call or WhatsApp +91 9811116778 (All days, 11:00 AM–7:30 PM) or visit us at Unit No. 217–218, 2nd Floor, The Sapphire, Sector 49, Gurugram, Haryana 122018.
See also our terms of use.